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Workflow automationOperations
March 30, 2026

Route property maintenance requests automatically

Tenants submit requests. This system categorizes them assigns the right vendor and tracks completion.

Receives requests from any channel. Categorizes by type and urgency. Routes to the right vendor.

Show me how this would work for us

Where this shows up

  • Tenants emailing about maintenance
  • Managers manually assigning work orders
  • No visibility into request status

What this replaces

  • Manual triage of requests
  • Phone calls to assign vendors
  • Spreadsheet tracking of work orders

How it runs

1

Request submitted via form email or text

2

AI categorizes type and urgency

3

Routed to vendor automatically

4

Status updates sent to tenant and manager

Outcome

  • Faster response to issues
  • Less time dispatching
  • Full visibility into requests

Best fit for

  • Property management companies
  • Landlords with multiple units
  • Real estate firms

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